How we work

Evidence-based design

3C pathway

Our working cycle

Client consent and privacy policy

Client consent is obtained before we start working. Our privacy policy complies with current UK data legislation and our staff all have Enhanced DBS certificates.

Clinical assessment

The 3C seating assessment is offered in the clients home. We record their medical history, lifestyle, environment and goals from everyone involved in their care. A physiotherapist’s plinth is used to collate body dimensions, range of joint movement and evaluate muscle tone.

Individual client plan

The assessment enables us to make the clinical decisions and recommendations for the wheelchair and seating for the client. The next stage is an iterative process, which balances clinical requirements with standard wheelbase and seating choices. The choice between manual or powered wheelbase selection is led by client choice and determined by social and environmental factors.

The 3C team can offer a home visit to trial a wheelchair and seating set-up. This gives the client and care team the opportunity to experience and understand the detail of our recommendations. We then prepare a client plan that includes our findings and recommendations with costs, ready for approval.

Build & fittings

Our Waterlooville workshop team use modular seating systems to support complex presentations. Our clinical assessment leads the design process to optimise the choice of modular products, introducing custom made elements where required.

We interface the seating components onto a variety of powered and manual wheelchairs. This choice is led by the client and determined by social and environmental factors.

Our approach enables minor adjustment at reviews and in cases of significant change, we substitute modular elements. Fittings take place in the client’s home and the number of fittings is dependent on the complexity of the setup.


We provide handover documentation that includes clinical and technical advice with practical guidance. This enables your client and their support team to become familiar with the new wheelchair and seating.

Clinical review & wheelchair maintenance

After the handover, clinical reviews are recommended and these can be planned or when needed. Technical maintenance is typically planned on an annual basis, whilst repairs are managed as and when required.

Client-focused • Clinically-led • Cost-conscious

Case study

Patrick lives in an adapted home on a smallholding with animals. He enjoys helping with the livestock and needed an all-terrain powered wheelchair acting as his quadbike.

Patrick needed a tow hitch fitted to his powered wheelchair, so he could attach a trailer to feed the horses in the yard and paddocks.

Using tractor parts, 3C created an agricultural tow hitch and trailer drawbar. This has given Patrick the satisfaction to help with the animals and assist in the family’s daily farmyard chores.

Read more   →


Our Office:
331 Milton Road

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